Support Message
Class name: SupportMessage
| Property | Type | Description | Required |
|---|---|---|---|
| senderId | string | The ID of the sender of the message | Yes |
| ticketId | string | The ID of the support ticket this message belongs to | Yes |
| message | string | The message content. 1500 characters max | Yes |
| screenshotId | string | The ID of the screenshot associated with the message | No |
| readList | string[] | The IDs of users who have read the message | No |
| isCustomer | boolean | if the sender is the customer | No |